Projects
Product leadership portfolio and side projects.
Built Chewy's shipment tracking experience from scratch. Integrated 3 carrier APIs into a unified consumer experience impacting $2B+ annual revenue. Reduced tracking contacts 20%, $5M LTV uplift.
Integrated real-time address validation at checkout without regressing conversion. Reduced mis-deliveries 50%, eliminated $2M in costs, $20M revenue impact from retention.
Designed a capacity-matching booking workflow for 1M+ sellers. Real-time availability, self-service scheduling portal, and APIs. On-time delivery 67%→85%. $347M P&L impact.
Partnered with Data Science to ship an ML appointment recommender. Designed handshake workflow eliminating blind reschedules. On-time delivery 75%→98%. $160M combined benefits.
A travel rewards platform that automatically maximizes your wallet benefits across credit cards, airlines, and hotels. Built with Claude as the AI backbone.
When we bought the house, the pond was broken. We tore it out and rebuilt it from scratch over one weekend — liner, rocks, filtration, no contractor.